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  Telephone Etiquette

  $150.00

  Master the unique skills that facilitates great communication, inside and outside the office to improve your confidence in any challenging situation 💡

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training

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• 

  Digital Citizenship

  $150.00

  With technology comes responsibility! 🔐⚠️

  As the rate of technological advancement continues to increase, the world as a whole is becoming more dependent on the Internet for day-to-day activities.

  Be a good digital citizen by learning the skills to work in the digital world.💻

  What you’ll learn💡

  • Define digital citizenship.
  • Use technology appropriately.
  • Use social networking to create your brand.
  • Protect your reputation online.
  • Practice safe use of technology.
  • Understand digital etiquette.

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• Sale!

  Business Writing

  $150.00 Original price was: $150.00.$137.32Current price is: $137.32.

  • Gain better awareness of common spelling and grammar issues in business writing.
  • Review basic concepts in sentence and paragraph construction.
  • Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
  • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
  • Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
  • Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
  • Define proofreading and understand techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • List guidelines in printing and publishing business writing.

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• 

  Executive and Personal Assistants

  $150.00

  Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

  What you’ll learn

  • Working with Your Manager.
  • Administrative Soft Skills
  • Effective Time Management
  • Meeting Management
  • Email Protocol.

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